We currently have 21 speciality offices and 60 specialists who have provided telemedicine services to residents in the Upper Peninsula..
Patient Satisfaction Surveys
Patient satisfaction data was collected through phone surveys of telehealth patients from 2001 through 2003. Michigan State University evaluation staff under the direction of Pamela Whitten, PhD, conducted the interviews. Patients were asked to respond on a scale of 1-5 to a series of Likert style questions with 5 begin strongly agree and 1 begin strongly disagree. In addition, comments were solicited in an open-ended format.
For further reading or to look at this study in depth, this information is published by: Whitten, P., Adams, I., & Davis, S. (2003). A Success Model: Marquette General. Telemedicine Journal and e-Health 9 (1) 41-48.
Note: Survey tools are protected by copyright.